Frequently Asked Questions
Everything you need to know about our custom tailoring and shipping
How do I take my measurements for a custom suit?
We provide a comprehensive step-by-step measurement guide on our website. You can follow our video tutorials to measure yourself at home, or you can provide your standard off-the-rack size if you prefer.
How long does it take to receive my order?
Since each garment is custom-made to your specifications, our typical lead time is 3 to 4 weeks for production and shipping. Expedited processing options are available at checkout.
What is your return policy for custom-made clothing?
Because custom items are made specifically for you, we cannot offer full refunds. However, we offer an alteration credit or a remake policy if the fit is not within a reasonable tolerance of your provided measurements.
Can I request specific customizations not listed on the product page?
Yes, we pride ourselves on flexibility. If you have specific design requirements like unique linings, button styles, or pocket configurations, please contact our support team before placing your order.
Do you ship internationally?
Yes, StudioSuits ships to most countries worldwide via reliable carriers like DHL and FedEx to ensure your custom garments arrive safely and promptly.
What fabrics do you use?
We source high-quality materials including Italian wool, premium linens, corduroy, and authentic Harris Tweed to ensure both durability and a luxury feel for every garment.